Privacy Policy

Last updated: May 7, 2026

Trustly-AI (operated by VAULT 369 LTD, 128 City Road, EC1V 2NX, London, UK) is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

1. Data We Collect

We collect only the personal data you voluntarily provide:

• Email address — when you subscribe to our newsletter via Beehiiv.
• Contact form data — name and email if you use the contact page.

We do not collect payment data, sensitive personal data, or data from minors under 16.

2. How We Use Your Data

• To send you our weekly newsletter (legal basis: consent).
• To respond to your inquiries (legal basis: legitimate interest).
• To analyse anonymous traffic via Google Analytics 4 (legal basis: consent).

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Newsletter — Beehiiv

Our newsletter is managed by Beehiiv (owned by Beehiiv Inc., USA). When you subscribe, your email address is transmitted to and stored on Beehiiv's servers. Beehiiv acts as a data processor under a data processing agreement. You can review Beehiiv's privacy policy at beehiiv.com/privacy.

4. Cookies & Analytics

We use Google Analytics 4 with consent mode. Analytics cookies are only set if you accept via our cookie banner. You can withdraw consent at any time by clicking "Cookie settings" in the footer.

5. Data Retention

Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are deleted within 12 months. Analytics data is retained for 14 months per Google's default settings.

6. Your Rights (GDPR)

You have the right to:

• Access the personal data we hold about you.
• Rectification of inaccurate data.
• Erasure ("right to be forgotten").
• Restriction of processing.
• Data portability.
• Object to processing based on legitimate interest.
• Withdraw consent at any time (for newsletter: use the unsubscribe link in any email).

To exercise any of these rights, contact us at: support@trustly-ai.com. We will respond within 30 days.

7. Complaints

If you believe your data rights have been violated, you can lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

8. Changes to This Policy

We may update this policy. Material changes will be communicated via our newsletter or a notice on this page.

9. Contact

Data controller: VAULT 369 LTD, 128 City Road, EC1V 2NX, London, UK
Email: support@trustly-ai.com